Marketing &

We help social impact organizations craft strong messages, inspire key audiences, and achieve maximum impact.

VIVA’s in-house communications staff provides end-to-end communications services to support clients from planning through to execution and analysis to measure results. Every organization’s needs are different, so VIVA creates and executes tailored communications strategies that are targeted, responsive, and visionary.

Marketing & communications practice areas

Communications strategy and implementation

VIVA understands that effective communications bring strong strategy to life. Our communications planning processes gather insights and opportunities, then provide partners with a smart framework to guide communications execution.

Brand strategy

In order to make an impact, organizations must first connect to their target audience. VIVA thoughtfully crafts brand strategies and designs logos and looks that embody purpose and cut through the noise to engage audiences.

Storytelling and community engagement

From engaging families to share their experiences to inform systems change to capturing impact in compelling narratives, VIVA uses the power of storytelling to create engaged communities—and meaningful change.

Creative development

Our on-call communications support helps partners do everything from crafting messages and designing stand-alone pieces of collateral, to integrated multi-channel campaigns, and anything in between.

Marketing & communications services

Communications strategy and implementation

  • Communications planning
  • Social media management
  • Event planning
  • Media and public relations
  • Bilingual and culturally responsive communications


  • Brand strategy
  • Logo design
  • Message development

Storytelling and community engagement

  • Story collection
  • Community engagement
  • Narrative development

Creative development

  • Website development
  • Copywriting and content development
  • Graphic design
  • Photo and video documentation

Our work in action

“I’ve had the pleasure of working with VIVA on many projects over the past ten years. When my agency was in need of both a communication plan and an updated, redesigned website, they were the first organization I turned to. As always, working with VIVA was a wonderfully collaborative and creative process. They took a deep dive into our agency and goals and integrated that with their knowledge and research of the community and the context of our work. Both end-products perfectly met our needs.”

David Fleishman
Executive Director, 4Cs of San Mateo County

Let's Make Change Happen